Dear Mr. Stephanides,
Congratulations! The Sign Factory has been selected as the top candidate for designing, manufacturing and installing the Digital Message Display Signs at five different City of Kirkland locations. The City received nine proposals, each with unique attributes. However, in the end, it was concluded that The Sign Factory will bring the best all-around qualifications and expertise to this project.
We look forward to working with you and your team.
Again, congratulations on your selection.
Sincerely,
PUBLIC WORKS DEPARTMENT
Gina M. Hortillosa, P.E.
Project Engineer
July 12, 2010
To whom it May Concern:
On behalf of the Seattle Mariners, I would like to thank Jim Risher and their entire staff for the attentive and professional manner in which our account has been managed and handled.
The Sign Factory produced three major signage and graphic design projects for the Seattle Mariners Safeco Field ballpark this year. they initially spent a great deal of time listening to our request and discussing our needs before supplying us with drawings of options we requested as well as alternate plans, which we ultimately selected. They easily translated our ideas and discussion into final products which enhance our ballpark.
Jim Risher and his staff brought a wealth of knowledge and experience to us. They took the time to familiarize themselves with the look of our ballpark before making any recommendations for the new signage projects being produced and installed, so their proposal would best match our existing facility. I have nothing but the highest praise for their dedication to excellence, timeliness of accomplishing the jobs in the time frame requested, and the highest quality workmanship along with “service with a smile”. Everyone from The Sign Factory connected with design, building, construction, and installation of our projects demonstrated their expertise which other local companies do not possess.
I would gladly recommend The Sign Factory to any of your potential clients who are looking for a company with quality workmanship, personalized attention, great pricing and outstanding service.
Sandy Fielder
Director of Procurement
Seattle Mariners
Forza Coffee Company has entered into a great Partnership with The Sign Factory that has benefited the Forza Family in the levels of experience; creativity and professionalism that The Sign Factory has brought to assisting the Forza Team.
The Sign Factory has installed signs at two new Forza locations recently, assisted on repairs at several other stores and have prepared drawings for several upcoming stores.
Wade Brown has offered consistent contact, dialogue, follow-up with all surveys, questions, permits and has met time lines in a very professional manner. Their graphics department have wowed us on several suggestions and assisted to improve the overall brand.
The installers have been polite, professional and obviously display the pride of working for a good employer.
Everyone involved has consistently worked together to problem solve any obstacles and put the best product forward.
The Sign Factory has provided the tools to allow us to grow our brand, knowing that we have a partnership to lean on. Choosing them to build our signs was easily one of my best business decisions of 2010!
Brad Carpenter
CEO Forza Coffee Company
I am pleased to write this letter of recommendation for The Sign Factory work at our mixed-use urban development project at Thornton Place (Northgate). This project consists of 278 apartments, 109 condominiums and 115,000 sf of retail.
We have engaged you in design assistance, permitting, fabrication and installation of numerous sign groups throughout our project.
You have proven your expertise in producing the base sign standards for the retail tenants, the pedestrian way-finding signage, the large rooftop project signs, parking direction signage and the large exterior retail signs.
We have been impressed with our very professional design and production staff. You have completed the work per budgets and on time. We look forward to a continuing relationship with you and your company. I will be happy to personally recommend The Sign Factory to other commercial projects.
Sincerely,
Tom Croonquist
Retail Development Director
Thank you so much for all your creativity, coordination and concern in making the replacement Paramount vertical sign project a success, From beginning to end.
Partnering with The Sign Factory on this project was a great business decision. Projects such as this replication are expensive. However we at the Seattle Theater Group felt that The Sign Factory had a great understanding of this project and what it meant to us, and the City of Seattle.
“The most significant sign in Seattle”, City of Seattle Landmarks Preservation Board.
The new sign is over 90% more energy efficient than its predecessor
· Lighting – .75 watt LED bulbs & neon tubing
· Aluminum – 44% recycled materials
· New Electrical systems
We received a great return on this investment. Appreciated, too, is your concern for how our dollars were spent and your regular updates.
Moreover, we can’t express enough what a joy it is working with you. We’ll not hesitate to call upon your services again when needed.
Sincerely,
David Allen
Director of Operations, Seattle Theatre Group
I am writing this letter of recommendation for The Sign Factory.
I was the Designer responsible for design and project management of the sign program for the Westfield Southcenter project. I worked closely with The Sign Factory on the interior signage portion for this project. They were a pleasure to work with. Their submittals came in on time. They were always available to answer questions and address issues of concern. They were able to meet tight project deadlines and I was pleased with the quality of their work.
I would certainly recommend The Sign Factory for consideration on any relevant future projects that I may be involved with.
Sincerely,
Francine Kalbfeld
Designer
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“This is our third largest sign installation to date that we have worked on together while I’ve been with ShareBuilder and ING DIRECT. It is an absolute masterpiece, a testament to the superior quality of the team at The Sign Factory. so this note is intended to thank you and your team for a job well done, but to also call attention to the partnership we have created because of the way you do business.
Everyone I have contact with at The Sign Factory puts this partnership into practice, whatever it is they do. Craig’s cheery demeanor makes him perfect for the front desk. Liz’s incredible skill at tracking projects, timelines, and people adds a high level of trust in the process. Tom has great experience, wisdom, flexibility and a positive attitude. Of course, how could I forget to mention Ken, the amazing creative genius at The Sign Factory.
What I most appreciate is the fact that you have brought all these people together, created a culture for them to have ownership over their work, demand the best in quality, both in materials and construction, and aren’t afraid to help a customer, like myself, to see the real value in top quality signs that are done right the first time. Your are an excellent leader, always positive and see the bright side of every situation. You have a genuine confidence that carried this latest project through, even when I wasn’t so sure.
I’m very happy with the relationship we’ve developed and look forward to more projects in the not-so-distant future. I would recommend The Sign Factory to any company who wants to get serious about their signs, or even large scale installations. You have earned my trust.”
Eric Boston
ShareBuilder Securities Corporation
Marketing Creative Services
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“The Sign Factory located in Kirkland, Washington has completed various exterior and interior signage needs for Gene Juarez Salons & Spa’s for the last 7 years. They have coordinated, manufactured and installed all signage seamlessly at 7 Gene Juarez locations. In addition, The Sign Factory is my preferred vendor for all maintenance and upgrades to all our locations.
The construction process of a Gene Juarez is twenty weeks and The Sign Factory is on board from the very beginning, working with the architectural & design teams. They also, are very accommodating to our last minute changes or additions and always come in on time and on budget.
In my experience the owner and employees of The Sign Factory are skilled, competent and ethical people. They have always responded to he needs of Gene Juarez Salon’s & Spa’s. I would recommend The Sign Factory for any size project.”
Sincerely,
Susie Burrows
Director of Design & Construction
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